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Access to this online store requires logging in. Please log in, or if you do not have an account, you can apply for it by filling in the registration form.
Contract, order, and delivery terms of Colourball Oy.
When ordering, the customer must always provide information regarding their name, address, e-mail address, postal address, and phone number. Also, the company name and business ID number are required. Orders without business ID are not delivered.
After making an order, you will receive an invoice where shipping costs are calculated.
After receiving payment, we will start producing/shipping the product. Delivery times are usually 1 week within Europe. If delivery times are longer, we will inform you via email.
Bigger orders must be produced before shipping. For most bigger orders, production takes 1-2 weeks.
All products are shipped from Finland. The customer is responsible for all import fees and taxes when ordering outside the EU.
When receiving an order, always examine the packages to survey if there is any visible damage. If you observe any damage in the packaging, ask delivery personnel to mark all these on the waybill. If you find any products damaged, inform us as soon as possible at wholesale@pahis.fi.
There is no right to return products when ordered at a Wholesale store. If you have any problems with products, email us at wholesale@pahis.fi.
After placing an order, you will receive an invoice where shipping costs are calculated. Remember to always mention the reference number or invoice number when paying. This is how we can link payments and customers.
Company
Colourball Oy
VAT ID: FI08093758
Address
Lönnrotinkatu 5
87100 Kajaani
Finland
IBAN
FI75 5760 0320 1926 84
SWIFT
OKOYFIHH
Bank address
Gebhardinaukio 1
00510 Helsinki
Finland
Message field
Always mention the reference number or invoice number when paying.
Colourball Oy doesn’t cover delays, damage to the product, or other indirect harm caused by delayed delivery in the event of a force majeure. Colourball Oy reserves the right to change its terms of delivery. The customer must get acquainted with the delivery terms that apply, before placing an order.